Touch Screen Monitor Technology - Difference of Capacitive Touch Screen VS Resistive Touch Screen
In this digital world where everything is happening at a digital rate the customer services offered by corporates, organizations and service sector just got better and smoother. Nowadays, you don't have to be around a real employee or person in order to perform a checkout. You can do it using POS (Point of Sale) systems that use Touch screen technology.
Touch screen technology has truly revolutionized our world, we are literally just one swipe or gesture away from performing a checkout or buying products at a shopping mall and buying clothes or placing an order at a restaurant. Touch screen monitors are the true dedicated presentation of touch screen technology at its finest and they are being used at a variety of places, these are used to function as POS terminal or all in one terminal depending on the very preference of the service provider and the customers.
How Touch Screen Monitor Technology Works?
When we come around a touch screen monitor, we don't give much thought to the overall process that leads us to perform a checkout or seeking information on its screen. Touch screens use the principle of manipulation type gesture-based technology. It is like manipulating the digital world inside an electronic screen and use it to our advantage. The touch screen of the monitors contains an electronic visual display that is capable of detecting and locating a touch over its display area. You can use your hand or fingers to seek or interpret the onboard information saved on the touch screen monitor.
This way you can perform checkouts at retail stores, malls, regular conventional stores or place orders in hotels, restaurant or practically seek any assistance in terms of the customer service. It is the most standard and lucrative way of getting on with day to day things but more effectively and efficiently.
Resistive Vs. Capacitive Touchscreens: The plausible differences explained
In the world of smart touch screen technology, we come along with two different mechanisms or processes that give rise to two different touch screens that are widely used around the globe. One of them being Resistive touch screen and the other one being the capacitive touch screen. Touch screen monitors use both technologies but they can’t correlate at a particular time, this means that either a touch screen monitor will be using the capacitive touch screen or a resistive touch screen.
To get a better idea of how both of these works let's dive into their specifications, manufacturing aspects, mode of use and the basic differences between them.
Resistive Touch Screens
Whenever you come across a Touch screen monitor, a POS terminal at the mall or an all in one terminal that requires you to apply a sustainable value of pressure on the screen in order to provide with a command or simply use the touch screen monitor then that will be a resistive touch screen.
The resistive touchscreens have always been the number one choice of the industry as well as various electronics manufacturing companies basically due to the fact that they are easy to make, cost-effective and can be used in a variety of different business environments.
The technology itself relies on the resistance, that means the steady value of pressure that is being applied to the screen itself.
Building Mechanism
The building mechanism for the resistive touch screen is that they are made up of two very thin layers of the materials that are being separated by a very thin gap. Both these layers are lined with some sort of conducting material and these conducting sides face each other that means that there must be a thin gap in between them to prevent one side coming in contact with the other side especially when the screen is not in use.
The conducting material used is basically made up of indium tin oxide. So, when you are standing before a touch screen monitor and going to press your finger to select an option, you are applying a certain amount of pressure on the screen of the touch screen monitor. The upper layer of the touch screen will determine the pressure, an increase in the voltage and the bottom layer alerts the CPU or other processors being used in the touch screen monitor to determine the coordinates of that change.
Capacitive Touch Screens
When it comes to the capacitive touch screens it is all about the overall accuracy and increasing the sensitiveness of the mechanism. The capacitive touch screens were brought into action about 10 years ago and after the invention of the first resistive touch screen. They are so sensitive that they can differentiate over the slightest touch of human interaction.
The touch screen monitor that uses the capacitive touchscreens are more accurate and sensitive unlike the resistive touch screen that uses the mechanical pressure to get on with the touch instructions, but the capacitive touch screens make use of the fact that the whole human body is conductive in nature.
Mechanism of action
Whenever you come in contact with the capacitive touch screen over a touch screen monitor, POS terminal or all in one terminal you are literally changing the overall voltage distribution shared by the electrodes inside the capacitive touch screen. And that disturbance can occur even with the slightest of the human touch. There is a conductive side of the Capacitive touchscreen that is coated with a conductive material such as the Indium Tin Oxide and the other part is a simple glass interface on which you use your finger to point towards a particular point or interface over the digital simulation.
The disturbance in voltage alerts the processors which then pinpoint the exact coordinates over the touch screen monitor thus pinpointing the exact mechanism of action that should be taken.
POS (Point of Sale) Capacitive Vs Resistive interface
The POS or Point of Sale systems are used worldwide for completing various customer-based transactions and they are being developed using special means or approach like a touch screen monitor that only serves a simple purpose that is to work only for completing sales transactions. The POS terminal can be developed dosing both the resistive and the capacitive touch screens but how do you know which one is best for you?
Resistive Technology
Using the resistive touch screen in the POS terminal can land following benefits along with a few disadvantages as well;
Benefits:
- Will work best, given the POS terminal only has to complete certain transactions like checkouts, giving or placing orders or providing with basic product information.
- High resistance to the dust and the elements
- Can easily recognize the finger or the pressure applied even within a glove.
Disadvantages:
- The customers might experience difficulty because it has low sensitivity to the customer might need to apply more pressure.
- The contrast or quality of the image can get distorted sometimes basically due to multiple layers through which it is made.
Capacitive Technology
As discussed earlier the capacitive technology is more sophisticated and advanced in terms of touch recognition and the overall display. Let's dive into it to extract the pros and cons of using the capacitive technology.
Pros
- Given the nature of POS terminal, a capacitive display can help your customers to benefit from Multi-touch support such as zoom-in or close down over a particular point.
- The touch sensitivity is just incredible that means that you won’t have to press any harder just a simple touch over the screen will do just fine.
Cons
- Due to excessive or rough use, it might sustain a variety of scratches that can meddle with the overall performance.
- It is more cost-effective because of all the extra features that come along with it.
All in one terminal
As the name implies an All in one terminal can facilitate the customers with tons of services and increase the overall user experience. Basically, these systems are mounted inside the malls, large retail stores and even inside the restaurants and hotels. All in one terminal help the customers through sharing the necessary product information, increasing overall customer incentive and facilitating them through monitoring of the routes or specific areas of the mall or a particular organization and finally this help the customers through the checkout process.
Resistive Touch Screen
Pros
- Using a resistive touch screen might increase the overall customer input in terms of sharing comments or advice to the organization thus improving the overall customer experience. These can help them write digitally over the systems.
- Here, the stylus or input of the touch doesn’t have to be specialized, it will determine the intended movement through the intelligent systems.
Cons
- It doesn't support multitouch therefore, might not be the best-suited option for the all in one terminal.
- Any damage or hard impact on the screen will typically stop the further performance of the machine altogether.
Captive Touch screen
Pros
- As we are focusing over a combined or shared approach in the all in one terminal that has to tackle various consumer aspects that is why captative touch screens must be used because they are much brighter and share a contrastingly cool display that is engaging and fun to work with.
- Contrary to the resistive touch screens the capacitive touch screens are not bothered by the physical impacts or the scratches whatsoever. They continue to function just fine even when not used up to the standards.
Cons
- The only downside with the capacitive screen here is that the gloves or wearing any type of clothing that may hinder with the exposing of the skin might prevent the interface from recognizing the touch and thus not working up to the standards.
- Sometimes it might recognize unintentional touch as valid and cause some unintended problems.
If you are wondering what would be the best course of action for your business then come in contact with www.redzone2u.com. We will definitely help you in choosing the best touch screen monitor for your POS terminal or all in one terminal with tons of customizability on the go.
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